Project Details

Our team digitalized their personal trainer's performance tracking system. We created a Power BI dashboard that allows our client to track their trainers' performance over time. The dashboard includes a variety of visualizations such as gauge charts, bar charts, and KPIs. Our client and their trainers can now easily track their service delivery performance to make data-driven decisions to improve their clients' journey.

Where it started:

1: Paper-based performance tracking system
2: Trainers unaware of their progress over time
3: Our client having to manually track their clients' satisfaction

The solution we delivered:

1: Digitalized all paper-based data in database
2: Built highly interactive dashboards for our client to track their trainers' performance
3: Built a data reporting app to eliminate all paper-based processes

How it benefitted our client:

1: 25% increase in overall client satisfaction and retention
2: Reduction in time spent on manual data entry and filing by 60%